Terms of service

These Terms of Service govern your use of the website, www.sweetbud.co.uk, as well as any products or services offered by Sweet Bud. By using our website, you agree to comply with and be bound by these Terms of Service.

Order and Payment: When placing an order on our website, you agree to provide accurate and complete information, including your name, delivery address, and payment details. Payment for your order must be made in full before the order is processed. We accept payments using major credit cards or other approved payment methods.

Delivery: We strive to deliver all orders on time and in good condition. However, we cannot guarantee delivery times or conditions, as they may be affected by factors beyond our control, such as weather or traffic conditions. If your order is delayed or damaged during delivery, please contact us immediately to resolve the issue.

Refunds and Returns: If you are not satisfied with your order, please contact us within 48 hours of receiving the delivery to discuss a replacement. We may require you to provide photo evidence of the issue before processing a replacement. Please note that some products may not be eligible for returns due to their perishable nature.

Privacy Policy: We respect your privacy and are committed to protecting your personal information. Please review our Privacy Policy to understand how we collect, use, and store your personal data.

Intellectual Property: The content on our website, including images, text, logos, and designs, are the intellectual property of Sweet Bud and may not be used or reproduced without our permission.

Limitation of Liability: In no event shall Sweet Bud be liable for any direct, indirect, incidental, special, or consequential damages arising out of your use of our website or products, including but not limited to loss of profits, data, or business opportunities.

Changes to Terms of Service: We reserve the right to modify or update these Terms of Service at any time without prior notice. By continuing to use our website after any changes, you agree to be bound by the updated Terms of Service.

Contact Us If you have any questions or concerns about these Terms of Service, please contact us at letstalk@sweetbud.co.uk.

By using our website, you agree to comply with and be bound by these Terms of Service. Thank you for choosing Sweet Bud for your floral needs.